The agreement, in plain words.

These Terms of Service ("Terms") are an agreement between you and SynaVora FZ-LLC, the company that operates LifeLayers. By creating an account, installing the app, or using any part of the LifeLayers website, app, or related services (together, the "Service"), you agree to these Terms.

If you don't agree, please don't use the Service. If you're using LifeLayers on behalf of an organisation, you're confirming you have the authority to bind that organisation to these Terms.

LifeLayers is operated by SynaVora FZ-LLC, registered in Dubai, United Arab Emirates. References to "we", "us", and "our" in these Terms mean the company. References to "you" and "your" mean the person reading them — the user of the Service.

LifeLayers is a geo-social network: a service that lets people post photos, short videos, and text tied to real-world locations, browse what others have posted at those locations, and connect with each other through public profiles, friendships, and direct messages.

Who can use LifeLayers

You must be at least 13 years old to create an account. In jurisdictions where the minimum digital-consent age is higher (for example, 16 in parts of the European Economic Area), that higher minimum applies to you. If you're under the legal age of majority in your country, you confirm that a parent or guardian has reviewed these Terms.

We may decline to provide the Service, or to provide certain features, to anyone, for any reason consistent with applicable law.

Your account

• One account per person. Multiple accounts to circumvent suspensions, manipulate engagement, or impersonate others are not allowed.
• Accurate information. Give us a real name and a real email when you sign up. You can use a username that doesn't disclose your identity, but the account-level information we hold should be accurate.
• Keep your password secure. You're responsible for everything that happens through your account. Use a strong, unique password and don't share it with anyone.
• Notify us of compromise. If you believe your account has been accessed without your permission, write to [email protected] immediately so we can help secure it.
• No transfer. Your account belongs to you. You can't sell it, rent it, or transfer it to anyone else.

Photos, videos, text, comments, and messages you post on LifeLayers are yours. We don't claim ownership of them. You keep every right you had in your content before you posted it — copyright, the right to reproduce or display elsewhere, the right to publish a book of your photos, anything.

You also keep the right to delete what you've posted. Deleting a layer removes it from public view immediately and from our active systems within the timelines described in our privacy policy.

You confirm that anything you post is either created by you, or that you have all the rights and permissions necessary to post it on a service like LifeLayers. If your post includes recognisable people other than yourself, you confirm you have the necessary consent to share it under the audience setting you chose.

For the Service to work — for us to actually show your layer to your friends, transcode your video so it streams on someone else's phone, generate a thumbnail for the map, or include your post in an export you request — we need permission to handle your content in certain narrow technical ways.

By posting content on LifeLayers, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, transferable licence to host, store, reproduce, modify (for technical adaptation only), create derivative works of (for thumbnails, format conversion, and similar), display, perform, and distribute your content — solely for the purposes of operating and improving the Service.

This licence is limited:

• It's tied to the audience you chose for each piece of content. We only display a friends-only layer to your friends.
• It ends when you delete the content from the Service, subject to the standard backup retention period explained in our privacy policy.
• It doesn't permit us to license your content to advertisers, sell it to third parties, or use it in marketing for LifeLayers without your separate, specific permission.

LifeLayers has zero tolerance for objectionable content and abusive users. You agree not to do any of the following on or through the Service. These are grounds for removal, suspension, or permanent termination, and may be reported to authorities where appropriate.

Illegal or harmful content

• Anything unlawful in your jurisdiction or in ours.
• Child sexual abuse material, grooming, sextortion, or any content involving the sexualisation of minors. See our child safety standards for the full policy.
• Content that promotes terrorism or organised violent extremism.
• Threats, harassment, stalking, doxxing, or content that incites violence against individuals or groups.
• Non-consensual intimate imagery ("revenge porn").
• Hateful content targeting people on the basis of race, ethnicity, religion, sexual orientation, gender identity, disability, or similar protected characteristics.

Manipulation and deception

• Impersonating someone else, including using their name, likeness, or identifying details.
• Coordinated inauthentic behaviour designed to mislead users or manipulate the Service.
• Falsifying the location of a layer to misrepresent where something happened.
• Fraud, scams, or attempts to obtain anyone's credentials or personal information by deception.

Abuse of the Service

• Spam, bulk-posting, or other automated activity that degrades the experience for other users.
• Scraping, crawling, or otherwise harvesting user data or content at scale, except as expressly permitted (e.g. data exports for your own account).
• Reverse engineering, decompiling, or otherwise attempting to extract source code from the Service, except as permitted by mandatory applicable law.
• Probing for vulnerabilities other than as part of a responsible disclosure. If you've found a real security issue, please write to [email protected]; we welcome the report.
• Circumventing access controls, rate limits, paywalls (when introduced), or other technical measures.

Other users' rights

• Posting content that violates someone else's intellectual property, privacy, or publicity rights.
• Sharing private information about another person without their consent.
• Sending unsolicited commercial messages.

Every layer, profile, and direct-message thread has an in-app Report option. Reports go to our safety queue and are reviewed by a human, usually within 24 hours; safety-critical categories are prioritised.

We may remove content, restrict an account's ability to post, or terminate an account if we determine, after review, that content or behaviour violates these Terms. We may also remove content where required to do so by law or by a valid order from a competent authority.

Appeals

If we've removed something of yours or actioned your account, you can appeal by writing to [email protected] with the relevant details. A different reviewer will look at the case. Most appeals are resolved within 14 days.

Bad-faith reports

Knowingly false or malicious reports are themselves a violation of these Terms. Good-faith reports, including ones that turn out to be incorrect after review, never carry consequences.

The core of LifeLayers is free. We also offer optional paid membership tiers. Subscribing is entirely voluntary and adds presentation features and a verification badge; it never increases your reach, ranking, or visibility relative to other users.

Tiers

• Verified — a recurring subscription that adds a verified badge beside your name, profile stats, multiple avatars with rotation, and a profile highlights gallery.
• Business — a recurring subscription for places, brands, and organizations that adds a distinct business badge granted only after we manually review proof of business ownership, plus higher feature limits.

Pricing, billing, and automatic renewal

The exact price, billing interval (monthly or yearly), currency, and any applicable one-time fees are shown to you before you confirm a purchase. By subscribing you authorize us and our payment processor to charge your selected payment method the stated amount, and to automatically renew the subscription for successive periods at the then-current price until you cancel. Payments are processed by Stripe; we do not receive or store your full card details.

Cancellation

You may cancel at any time from Settings → Membership & billing, or through the billing portal. Cancellation stops future renewals. Your membership, badge, and features remain active until the end of the period you have already paid for, after which they switch off automatically. Your account, content, avatars, and highlights are retained; member-only presentation features simply stop applying until you resubscribe.

Refunds

Because access continues through the end of each paid period after cancellation, fees already charged are generally non-refundable, except where a refund is required by applicable law or where we determine, at our discretion, that a billing error occurred. If you believe you were charged in error, contact us promptly and we will investigate.

Business registration & review fee

Applying for the Business tier requires a one-time review fee, charged at the time of application. This fee is separate from the subscription and covers the manual review of the documents you submit. It is non-refundable regardless of the outcome, including if we are unable to verify or approve your request, and this is disclosed to you before payment. Your Business subscription is created and charged only if your application is approved — at that point the first period (monthly or annual, as selected) is billed, and the subscription renews normally thereafter. If your application is not approved, no subscription is created and you are charged nothing beyond the review fee. Submitting false, misleading, or fraudulent verification material is prohibited and may result in denial without refund and termination under these Terms.

Price changes

We may change subscription prices or the features included in a tier. Changes to recurring prices take effect on a future renewal, and we will provide reasonable advance notice. Continuing your subscription after a change takes effect constitutes acceptance of the new price. We will not retroactively charge a higher price for a period you have already paid for.

Taxes

Stated prices may exclude taxes. You are responsible for any sales, use, VAT, or similar taxes associated with your subscription, which may be added at checkout where applicable.

Moderation and membership

Membership does not exempt any account from these Terms or our content rules. If an account is suspended or banned, its badge and member features are withheld for the duration of that action; this does not by itself entitle you to a refund. We may revoke a Business badge if verification can no longer be substantiated.

Donations

We also accept voluntary donations (one-time or recurring) to support the service. Donations are gifts: they are not a purchase and you receive no goods, services, features, badge, or other benefit in return, and they confer no membership status or special treatment. Donations are non-refundable except where required by law or in the case of a clear billing error. A recurring donation continues until you cancel it; you can cancel from the receipt link provided by our payment processor. Donations are not tax-deductible unless a separate notice states otherwise.

Our privacy policy explains in detail what information we collect, how we use it, who we share it with, and the controls and rights you have over your own data. By using the Service, you confirm you've read and understood it.

The short version is what's on our about page: no ads, no third-party data sales, no search-engine indexing, and privacy controls available on every piece of content you post.

By you

You can delete your account at any time from Settings → Account → Delete account. Once you confirm, your profile, layers, comments, messages, and social-graph entries are removed from our live service immediately, along with the photos and videos you uploaded. The deletion is permanent and unrecoverable by design — we cannot restore a deleted account. Residual copies on operational backups roll off in line with our standard rotation; details are in section 8 of the privacy policy.

You can also simply stop using the Service without deleting; your content stays until you choose to remove it.

By us

We may suspend or terminate your access to the Service, with or without prior notice, if:

• You've materially breached these Terms, the child safety standards, or applicable law;
• Your account is being used in ways that risk harm to other users, to the Service, or to us;
• Your account has been inactive for an extended period and we need to reclaim resources, in which case we'll notify you by email beforehand and give you a reasonable period to reactivate; or
• We're required to do so by law or by a valid order from a competent authority.

Effect of termination

On termination, your right to use the Service ends. Provisions that are intended to survive termination — including the licences you granted in respect of content already shared, disclaimers, limitations of liability, indemnification, and governing law — continue to apply.

Service is provided "as is"

We make the Service available on a reasonable-efforts basis. To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, secure, or free from harmful components.

We don't guarantee that any specific feature will remain available indefinitely, that the Service will be free from bugs, or that content posted by other users is accurate, lawful, or appropriate.

No liability for user content

Other users' content is theirs, not ours. We don't endorse it and we're not responsible for it. We make a good-faith effort to moderate, but content can appear briefly before our reviewers see it. If something looks wrong, please report it.

Limitation of liability

To the maximum extent permitted by applicable law, neither SynaVora FZ-LLC nor its directors, officers, employees, or affiliates will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profit, loss of data, loss of goodwill, or business interruption — arising from or in connection with your use of, or inability to use, the Service.

Where the law does not permit a full exclusion of liability, our total aggregate liability to you for all claims arising under or in connection with these Terms or the Service will not exceed, in the twelve months preceding the event giving rise to the claim, the greater of (a) the total amount you paid us for the Service in that period, or (b) one hundred US dollars (USD 100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or wilful misconduct.

You agree to defend, indemnify, and hold harmless SynaVora FZ-LLC and its directors, officers, employees, and affiliates from and against any third-party claim, demand, loss, damage, liability, or reasonable legal cost (including reasonable lawyers' fees) arising out of or in connection with:

• your content or your use of the Service in violation of these Terms;
• your infringement of any third party's intellectual property, privacy, or other rights; or
• your violation of any applicable law.

We'll notify you promptly of any claim for which we seek indemnification and cooperate reasonably in its defence. You may not settle any claim that imposes obligations on us, requires admissions of fault, or restricts our operations without our prior written consent.

Governing law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. Where mandatory consumer-protection laws of your country of residence offer additional rights, those rights are unaffected by this clause.

Informal resolution first

Before starting any formal proceeding, please write to [email protected] describing the dispute and what you'd like us to do about it. We commit to a substantive response within 30 days. The overwhelming majority of disputes that reach us are resolved by email.

Courts

If informal resolution fails, the courts of the United Arab Emirates have exclusive jurisdiction to settle any dispute arising under or in connection with these Terms, unless a different jurisdiction is required by mandatory consumer law in your country of residence.

We may update these Terms from time to time. When we make material changes, we'll update the "Last updated" date at the top of this page and, where appropriate, notify you in the app or by email at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Non-material changes — such as typo fixes, clarifications that don't alter your rights or obligations, or contact information updates — may be made without separate notice.

If you don't agree with a material change, you can stop using the Service and delete your account before the change takes effect.

Questions about these Terms, requests for clarification, or notices required under them should go to:

Email (legal)

[email protected]

Postal

SynaVora FZ-LLC
Dubai, United Arab Emirates

Other channels

For general support, press, business, and security enquiries, see the contact page.